If you are currently on the DSL Express plan (384Kbps - 1.5Mbps down / 128-384Kbps up), you have the following two options that require a new one-year term:
- Stay on your existing plan, but re-rate at $19.95 monthly (with no additional landline options!)
- Upgrade to the Pro plan with 1.5-3.0Mbps down / 384 - 512Kbps up for $29.99 monthly (also with no additonal landline options).
Should you choose to stay on your current plan and re-rate, EDIT: you need to contact the SBC DSL retention department. You'll first have to reach a sales rep at (877) SBC-DSL-5. From there, ask to speak to the DSL retention department. They should transfer you over with no further questions. DSL retention will then be able to process your request. If they ask about how you heard about the promo, say you read it on broadbandreports.com
If you chose to upgrade to the Pro plan, call (800) 793-4713. The regular sales channels will be able to upgrade you to that pricing, no sweat.
You need to hurry if you want to re-rate to $19.99, as it appears that the offer ends on the 31st, this Thursday! As for the upgrade, the T&C states that your order must be placed by June 30th.
Also, if you don't have broadband access, and you're still using AOL dial-up as your primary ISP @ $23.90/mo, now is the best time to make the switch! New customers can sign up easily through SBC's website. You can still keep AOL for limited use, if you want. I still pay $4.95/mo to keep my screen names and to be able to log in using the AOL client for 4 or so hours each month. :)